TrustRadius Insights
Clear and Easy-to-Navigate Interface: The product's clear and easy-to-navigate interface has received praise from many users. They have …
Overview
What is Sophos Email?
Sophos Email is presented as Predictive Cloud Email Security Powered by Artificial Intelligence designed to block spam and malware, as well as protect employees and block phishing attempts.
Recent Reviews
Popular Features
- Anti-malware (19)3.737%
- Threat Detection (18)3.636%
- Customizability (19)3.535%
- Management Tools (19)3.434%
Reviewer Pros & Cons
Director of Information Technology
Plaza Hotel and Casino (Hospitality, 501-1000 employees)
Pricing
N/A
Unavailable
What is Sophos Email?
Sophos Email is presented as Predictive Cloud Email Security Powered by Artificial Intelligence designed to block spam and malware, as well as protect employees and block phishing attempts.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
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Product Details
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- Tech Details
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What is Sophos Email?
Sophos Email Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Sophos Email is presented as Predictive Cloud Email Security Powered by Artificial Intelligence designed to block spam and malware, as well as protect employees and block phishing attempts.
Reviewers rate End-to-End Encryption highest, with a score of 7.8.
The most common users of Sophos Email are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(47)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Clear and Easy-to-Navigate Interface: The product's clear and easy-to-navigate interface has received praise from many users. They have found it simple to understand and use, allowing them to quickly access the features they need.
Effective Email Scanning and Filtering Capabilities: Reviewers have mentioned that the product's inbound and outbound email scanning and filtering capabilities are highly effective. They appreciate how it stops emails of dubious origin and provides alerts on held emails, minimizing spam emails and protecting against phishing attacks.
Reliable Protection with Customization Options: Users have stated that the product provides reliable protection against various threats. They appreciate how end users can easily understand warnings and manage quarantined items. The ability to customize workflows, such as manually approving certain emails before release or automatically applying encryption for external messages, has been well-received.
Limited administration settings: Some users have mentioned that the administration of the product has fewer settings compared to other vendors, which may limit their ability to customize and fine-tune the product according to their specific needs.
Integration limitations: Several users have expressed concerns about the integration capabilities of the product. They feel that certain features such as AD Sync Integration and Synchronized Security Reporting could be improved to provide more flexibility and granularity. For example, they suggest allowing the selection of multiple OUs in AD Sync Integration and enabling reverse AD sync to remove users from Sophos when they are removed from Active Directory.
Lack of advanced features visibility: A number of reviewers have found it a bit challenging to locate advanced features within the product's interface. While they appreciate its smooth graphic interface, some users feel that more guidance or tips integrated into the user interface would be helpful in discovering and utilizing these advanced functionalities effectively.
Attribute Ratings
Reviews
(1-10 of 10)Companies can't remove reviews or game the system. Here's why
September 24, 2023
Sophos Email Review
We use Sophos Email to protect our organization from SPAM, malware, and other malicious email-borne activity. We use it to provide global inbound and outbound email policies, as well as staff self-service email encryption of sensitive data. We also use impersonation protection for our Executive and Finance identities.
- Security and compliance
- Ease of configuration
- Integration with other Sophos products via 1 common management plane
- UI can be "busy" sometimes
- Global block/allow lists sometimes don't work as expected
September 01, 2023
Sophos email is a have to have!
We use Sophos email as a way to protect and filter our staff's email boxes from all the junk and malicious emails that arrive daily. The way it integrates into our Sophos Central web portal is highly efficient for anyone on the IT Team to manage users, quarantined emails, filters, DLP policy, etc. And the new on-demand sandbox feature is one of the coolest things I have seen this year! I highly recommend this solution for anyone looking for a complete and reliable email security product that will make you rest easy at night.
- A clear easy to navigate and understand interface
- Advanced drill down options for investigating
- The instant very fast sandbox feature to test those email links and attachments
- We have just started using the updated web GUI
- So we do not see any areas for improvement yet
- But with my team using this more and more we might find some
August 26, 2023
Sophos Email - You Get What You Pay For
We use it for email filtering, DLP and email encryption.
- Blocking specified file types as attachments
- Allowing users to release quarantined emails
- They are adding new features at a decent pace
- Portal encryption. Outside users are not able to reply to everyone on the email chain. They can only reply to the person who sent the email.
- You cannot control which mailboxes are licensed.
- Email filtering. A lot of spam emails and spoofed emails tend to get through. This has gotten better recently with a slider that allows you to specify how aggressive the system is.
June 22, 2021
An easy to manage and implement tool that is also in the cloud and this gives it omnipresence.
We have Sophos Email protecting the entire company. This product helps us to filter malicious emails and create very specific rules. Also, the integrated DLP has allowed us to have compliance with regulations such as PCI-DSS. The cloud console allows great flexibility when managing and making agile changes that the business requires.
- The integration of the mail with the Data Leak Prevention module is really easy, convenient and timely.
- The fact of combining typical forms of protection, such as blacklists, sender's reputation with advanced machine learning capabilities, with static content analysis and execution of attached files, allows us to trust the product more and more.
- The cloud console allows you to have all the email information at the reach of a cell phone or tablet, allowing administration in a simple way and from anywhere.
- Sometimes the spam email is suddenly eliminated, without going to a quarantine, this prevents an administrator from reviewing and being the one who has the last word on the good or bad of the email.
June 19, 2021
Our Sophos Email experience
All organizations have email filtering and product protection..We have 200 mailboxes in 365 and some on-premise as well.
- Ease of use and management for admins
- Flexible policies
- Malware and virus screening
- Better support for internal emails (within our domain)
- Notifications for quarantined messages
We have roughly 25 email domains across the company and we have them all routed through Sophos Email Gateway.
- Monitors and protects inbound/outbound emails very well.
- Policies are flexible and easy to manage.
- Works well with Office 365.
- Dashboard layout is nice and informative.
- Reporting could be more granular, it's the most glaring weakness of the product.
- The ability to drill down into data from the dashboard would be very helpful for reporting as well.
- Reverse AD sync so when active directory users are removed, they are removed from Sophos as well would be helpful.
Score 10 out of 10
Vetted Review
Verified User
Sophos Email is used by our company as an email gateway that helps us be protected against phishing attacks and SPAM in terms [of] business problems, I would say that the issue could be summarized to the fact that before deploying the solution, we used to received hundred of SPAM emails which are very embarrassing.
- Minimizing SPAM emails
- Protection against Phishing attacks
- Protection of Office 365
- I'm not sure but I think that Sophos Email is not compatible with some email platforms such as ZEBRA
- Third part ranking
- The email awareness component is not part of Sophos Email and should be ordered separately
June 06, 2021
Sophos Email: Security and adaptability
We are using Sophos Email across the whole organization, in order to protect all the email accounts of our employees.
- Protecting from Ransomware
- Filtering the spams
- Customizing all the policies
- N/A
- N/A
- N/A
April 10, 2020
Sophos -- email security for the modern age
Sophos is one of the many vendors we utilize and offer to clients for Antispam/Outbound Encryption, and other email services. The Secure Email Gateway provides mail services both inbound and outbound, including scanning and filtering/quarantining in both directions. The service also provides an attachment scoring and testing feature to test against threats before delivering potentially bad email to end users.
- Inbound email, scanning and filtering of email.
- Outbound email scanning, as well as encryption for secure transfer.
- The attachment scanning and sandboxing of files to test danger level.
- Other vendors services are a bit more streamlined for end users and their quarantine digests.
- Administration does not allow for quite as many settings as other vendors.
June 13, 2019
Sophos Secure Email Gateways - so far so good
Currently, it is implemented company-wide on both campuses.
- Scans emails.
- Blocks phishing scams.
- Checks email links for vulnerabilities.
- Keeps track of all traffic and data whether personal or business.
- Affects email templates when testing.
- Obscures true links in emails with redirects.